If you experience any technical problems viewing video content, accesing live broadcasts, or submitting for credit please contact the Abila Support team at 1-866-702-3278

If located out side of the US, please dial country code 001 then (770)-805-6292 to reach Abila Support.

For questions regarding your FPA login access, content or credit amount questions, please contact the FPA Education team at info@onefpa.org or call 303-759-4900 or 800-322-4237.

For Webinars Approved for CFP CE credit. Here is what you need to do in order to track your attendance for the entire hour of the live event and receive credit. The information below will also be emailed to you following the webinar.

1. Please ensure your pop up blockers are turned off to enable the checkpoints to appear.

2. In each CFP CE credit webinar, there will be two checkpoints. One at the start and one at the end. You must click OK when the checkpoint pop-up appears on your screen.

3. To check the status of your checkpoints, you can select the Checkpoints tab at any time.

4. After the webinar, you will have two options to request credit for your attendance.
  • A button will appear in the webinar window which will take you to your FPA Education Profile in order to complete the survey and receive a certificate of completion for the course.
  • Navigate to learning.onefpa.org and click on Certificate of Completion.
Once in your FPA Education Profile click Complete Credit Process to take the survey and receive your certificate. You must submit within 24 hours of the completion of the program. It typically takes 5-7 business days for the course to be added to your CFP Board account.

Email: freestonelearnersupport@communitybrands.com

Technical Requirements
To be sure that your system meets the technical requirements click here for our System Check.